Effective Date: April 2026
Website: Transform with Rachna
At Transform with Rachna (“we,” “our,” “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, complete forms, book calls, purchase programs, or interact with our content.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you voluntarily provide it, including:
- Name
- Email address
- Phone number
- Billing/payment details
- Information shared in enquiry forms, scorecards, bookings, or coaching applications
Automatic Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referral source
- Cookies and analytics data
2. How We Use Your Information
We may use your information to:
- Provide coaching programs, services, and digital resources
- Respond to enquiries and support requests
- Deliver scorecard results, downloads, and email updates
- Process bookings and payments
- Improve website performance and user experience
- Send newsletters, promotions, or educational content (you may unsubscribe anytime)
- Maintain security and prevent misuse
3. Email Marketing
If you subscribe to our newsletter, download a free resource, or request information, we may send you emails related to:
- Midlife leadership insights
- Coaching resources
- Program updates
- Events or offers
You can unsubscribe at any time using the link in any email.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember preferences
- Measure traffic and engagement
- Support marketing and advertising campaigns
You can disable cookies through your browser settings, though some features may not function correctly.
5. Third-Party Services
We may use trusted third-party providers such as:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Scheduling tools
- Analytics services (such as Google Analytics)
- Social media platforms
These providers may process your data according to their own privacy policies.
6. Payments
All payments are processed securely through third-party payment gateways. We do not store full payment card details on our servers.
7. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, disclosure, or loss. However, no online system can guarantee absolute security.
8. International Users
Transform with Rachna is based in Perth, Australia and may serve clients globally. By using this website, you understand your information may be processed in Australia or other countries where our service providers operate.
9. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing
- Lodge a complaint with a privacy authority
To make a request, contact us using the details below.
10. Coaching & Sensitive Information
If you choose to share personal experiences during coaching or consultations, this information will be treated respectfully and confidentially where appropriate. However, coaching is not therapy, medical care, or crisis support.
11. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
For privacy-related questions or requests, contact:
Transform with Rachna
Perth, Australia
Email: transformwithrachna@gmail.com